Are You Building The Love?

Often we're so intent on getting that sale that we have a transactional view of our customers, rather than taking the time to build any love.  We use them (to increase our profits), abuse them (by providing poor service) and then treat them like a one-night stand - attentive today, neglectful tomorrow!  Imagine if you could get your existing clients to tell others about how wonderful your business is - it would certainly save on all of those advertising costs. If you're interested to know more about how your team can dump that love 'em and leave 'em attitude, check out the full article on our 'media' page or contact us to find out more about our client care programs.

Personal Coaching
Do you have an emerging leader or employee that requires individual assistance?  If so, Nikki is able to personally work with you to design a specific coaching plan targeted to enhance their professional development.  These one-on-one, high impact sessions are aimed at increasing potential, productivity and performance.  For more information on this new offering, check out our 'coaching' page which also includes testimonials from some very happy coachees!
Top 10 Business Etiquette Tips
Have you ever been in a business situation and witnessed an event that was so cringe-worthy, it left you saying "Really?"  If so, then click onto our 'media' page for Nikki's Top 10 Business Etiquette Tips recently published in the Insurance and Risk Professional Magazine.
Views On The Way To The Top
Views On The Way To The Top is an inspirational book co-authored by Nikki Heald and other successful women in business.  Officially launched in early 2007, the book is a compilation of  stories about success; what it means to the authors and what they have endured to get there.  From women who have overcome many obstacles to those who have built their success on pure grit and determination, the book is a personal look into what is is like for women in business today.  Copies of the book can be purchased at presentations nationally or by contacting Corptraining.